At Babu Jewellers, we are committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, whether at our store, through our website, or via other communication channels.
By using our services, you agree to the collection and use of information as outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
1.1. Personal Identification Information:
Name
Address
Phone number
Email address
1.2. Transaction Information:
Purchase history
Payment details (e.g., credit/debit card information)
Billing and shipping addresses
1.3. Communication Information:
Messages, inquiries, or feedback sent via email or phone
Responses to promotional campaigns or surveys
1.4. Website Usage Information (if applicable):
IP address
Browser type
Pages visited and time spent on our site
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. To Provide Services:
Process orders and payments
Ship products and handle returns or exchanges
Respond to customer inquiries and provide support
2.2. For Communication:
Send order confirmations and updates
Notify you about promotions, special offers, or new product launches (only with your consent)
2.3. For Business Improvements:
Improve our products, services, and website
Understand customer preferences to offer personalized recommendations
2.4. For Legal Compliance:
Ensure compliance with applicable laws and regulations
Assist in fraud prevention and security monitoring
3. How We Protect Your Information
We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes:
Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
Restricted Access: Access to personal information is restricted to authorized personnel only.
Data Storage: We store personal information securely and ensure that it is protected from unauthorized access or misuse.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
4.1. Service Providers:
We may share information with third-party service providers who assist us in operations such as payment processing, order delivery, or customer support.
4.2. Legal Obligations:
We may disclose your information to comply with legal obligations, such as responding to law enforcement requests or court orders.
4.3. Business Transfers:
In the event of a merger, acquisition, or asset sale, personal data may be transferred to the new owner as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
5.1. Access: You can request to access the personal information we hold about you.
5.2. Correction: If your personal information is inaccurate or incomplete, you can request corrections or updates.
5.3. Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
5.4. Marketing Communications: You have the right to opt-out of receiving marketing emails or messages from us. To unsubscribe, simply follow the instructions included in any promotional email, or contact us directly.
6. Cookies and Tracking Technologies
(If applicable, based on a website)
Our website may use cookies to enhance your experience. Cookies are small files that are placed on your device to help us understand how you use our site and to provide personalized features.
6.1. Types of Cookies:
Essential Cookies: Necessary for the functioning of the website.
Analytics Cookies: Help us analyze site traffic and improve functionality.
You can modify your browser settings to refuse cookies, but this may affect the functionality of certain features on our website.
7. Third-Party Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on our website or communicated through other channels. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights related to your personal data, please contact us at:
Babu Jewellers
Main Bazaar, Sirhind Mandi - 140406
Phone: 01763-224339, 500439
Email: babujewellers@gmail.com